Social Responsibility of Media in Pakistan: Exploring the Audience Perception

http://dx.doi.org/10.31703/gmcr.2021(VI-I).03      10.31703/gmcr.2021(VI-I).03      Published : Mar 2021      Views: 2,377      Downloads: 7
Authored by : Shahid Hussain , Qasim Shukkar , Farrukh Shahzad

03 Pages : 28-42

    Abstract:

    Media has some fundamental regulations, laws and ethics along with social responsibility to ensure the privacy of the public. Pakistani media is usually considered to be lacking in abiding by such responsibilities. This article aims to investigate that to what extent Pakistani media is socially responsible. It further explores audience perception regarding the erosion of culture through inappropriate foreign media content on Pakistani media. Data has been collected with the help of a questionnaire from 324 respondents. Results show that public perception regarding the social responsibility of media is different for different outlets. Television is considered more socially responsible for female respondents. Respondents (at home) and (graduated) believe that television is much socially responsible than radio, newspaper and magazines. However, television is considered the most harmful media regarding inappropriate foreign content. Respondents above fifty years of age, government employees and highly educated believed that television compromises social responsibility higher than other media.

    Key Words:

    Social Responsibility, Media Outlets, PEMRA, Media Ethics, Sensationalism,        Political Economy of Media

    Introduction

    The word “Media” basically comes from the medium, which means mode or channels. The term media was rapidly used after the origin of Newspapers.  Later on, this term expanded with the advent of radio, TV, the film industry and the Internet. Today, media becomes a fundamental part of our life as clothing and food. We can’t neglect the significant and outstanding role of media nowadays. The basic functions of media are to inform, to educate and to give an entertainment in order to change the perception of the audience (Nasir, 2013).

    What are the responsibilities of media outlets? Obviously, to the fact, to strengthen and ensure the privacy and dignity of public, to highlight what is wrong but equally enable that no one is perfect in the world, and lastly, to live entertainment, but also educate and inform. Also, avoid unethical, biased, giving hype to any news that creates anger in a particular sect; it should be free from rage, impartial and just not for the sake of gaining high ratings (Baker, 2004).

    According to NajamudDin (2019), after the alleviation of broadcasting in 2002, there has been huge criticism towards commercial benefits gaining eminence in the media and professional journalism, giving way to exaggeration. Pakistani media is a trilingual medium landscape with a specific urban-rural imbalance. Publications mostly in the Urdu language have high readership than those in any other language. English print media readership is too short in comparison, but its publications have a considerable grasp among opinion-makers. English newspaper mostly made for urban-centric and usually tends to be more cumulative.

    Media give updates to the audience by providing details of all major political aspects, resolutions and scenarios in order to create a better understanding regarding their integrity and make better resolutions for the future (Nasir, 2013). The media should be responsible according to its rules and regulations. The media should be capable of resolving any conflict or matter with a positive attitude rather than exaggeration and spreading sensationalism. The media considers itself as a mirror on behalf of society, and the basic media’s responsibility is to reveal the entire world to its audience (Afzal, 2012).

    Vital duties of media include; to make the audience updated regarding any type of happenings around the universe as well as recent updates regarding any topic, it may be sports, climate, legislations, battle, fitness, business, economy, music, style, etc. The excessive race to gain high rating created the fundamental need for television, radio and print media. With the advancement of technologies, now anyone can get approach to the latest news online, through TV, radio, and newspaper anywhere and anytime (Nasir, 2013).

    Media Ethics

    Media ethics is the part of applied ethics trade with the precise moral principles and standards of media, containing electronic media, film industry, theatre, arts, newspapers and the internet. Media ethics involve encouraging and shielding standards such as general esteem for life and the rule of law, equity and justice. Media has certain regulations towards the public, the content of media should be fair, truthful, objectivity and freedom of the press should be there, and government must play a role if under any circumstances media retarded the interest of public (McQuil, 2005).

    According to Hakemulder (1998), exaggerated slogans and headers must be avoided. Content must be fair, unambiguous and fact-based. Indecent and vulgar items should be avoided as they injure the audience’s perception. If any update is received from any source, the source must stay protected and respected. Few things must keep in mind for all media expert about moral standards in executing his/her responsibilities. One of the foremost Communication scholars Denis McQuail (2005), summarized the basic principles of Social Responsibility Theory as follows: 

    ? The media must accept and fulfil specific obligations to society.

    ? These obligations should meet the professional standards and criteria of informal, fair, unbiased, accuracy, objectivity and balance. 

    ? The media should be working within the framework of laws and ethics. 

    ? The media must avoid offensive content triggering crime, violence, or civil disorder or any harmful activity regarding minority groups. 

    ? Media should be pluralist and reflect the multiplicity of their society, giving access to public rights and freedom of reply. 

    ? Media correspondents and media experts must be answerable to the public and their owners.

    This study aimed to investigate to what extent Pakistani media outlets are socially responsible in the eyes of the audience. Furthermore, the study explores that whether and to what extent foreign content is damaging our culture through inappropriate content and to what extent Pakistani media compromises its social responsibility of being fair, accurate, authentic, and highlight the basic issues and needs of the audience etc.

    Objectives

    1. To investigate that to what extent Pakistani media outlets are socially responsible in the eyes of the audience.
    2. To elaborate on how foreign media is damaging our culture through indecent and inappropriate content on Pakistani media.
    3. To bring to light that whether and to what extent the political economy of mass media compromises the social responsibility of media in Pakistan.

    Literature Review

    There is a tendency on the part of the traditional media to set an agenda to impose trends according to certain specifications. Resultantly, there is an overindulgence in lifestyle stories, celebrity-centred content and the like in the context of the economics of traditional media, trying to promote products, services and people with an eye on increasing advertising revenue (Ravi, 2012). According to Nasir (2013), mass media has the supremacy of educating and informing people, the good and the bad. Nothing can overcome the influence of media since it is affecting the eyes, ears and the mind instantaneously. The media in modern and liberalized society must ensure a noble mission of illuminating people.

    According to Khichi (2016), the media has a critical role in changing the views and thoughts of the public. The media should avoid giving hype to less important news that can create anger in the audience and ensure their content free from rage and impartiality. So, media should take care of the rights of media users by maintaining a high level of social, cultural and ethical standards. Media has a responsibility that is deeply associated with socio-economic conditions. Media organizations, including print, television, radio, audio, visual or web, have to be accountable towards their users. It must be checked that ethical standards are not compromised for sensational purposes. Freedom of media is a blessing for people. However, it can go worse when manipulations start. Institutions live the Press Council of Pakistan need to be attentive to stem the rot (Dutta, 2011).

    Television is considered as most popular medium with plenty of information and programming ranging over almost all the aspects of life. Many of us believe that TV works as an effective medium playing a dynamic role in enhancing information and getting people aware of information in every single topic (Nity and Singh, 2017). A tangible expression of social responsibility leads to moral thinking at the level of media institutions. However, the constitutional variations in media perspective such as commercialization, growing competition and ratings seem crucial (Bardeol, 2004).

    The media is powerful enough to alter public opinion and behaviour and after the inauguration of private T.V channels in Pakistan, commercialization and competition is at their peak, which ultimately damages the social responsibility aspect of the media. Current development demands the need for suitable and responsible aptitude because the on-going trend of achieving ratings is creating a huge gap between customs, rules, values and the moralities of responsible journalism in Pakistan (Khan et al., 2013).

    McQuil (2005) says that social Responsibility theory comes with certain principles, including media ownership as a public trust, and media must fulfil some essential obligation towards society. The content of media, especially news, should have objectivity, relevance, truthfulness. He further elaborates that there should be freedom of the press and freedom of expression, but there should be check and balance as well as self-regulation. Middleton (2009) argues that exploring the concept of social responsibility in the media is to assess specifically which aspects of current media regulation/legislation affect issues of social responsibility and how they have been applied.

    Social responsibility of media must follow the new techniques in order to establish two way or duel interaction-based forum along with having social, moral and ethnic values (Zhang, 2017). Indecent and inappropriate exposures in broadcast media, which forcefully suppress and compromises social norms, beliefs, customs and moral standards, must be strictly prohibited (Shahid 1994).

    Research Questions

    RQ 1: To what extent Pakistani media outlets are socially responsible in the eyes of the audience?

    RQ 2: How far the foreign content is harming our culture through Pakistani media outlets as perceived by the audience?

    RQ 3: Whether and to what extent the political economy of mass media compromises the social responsibility of media in Pakistan in the eyes of the audience?

    Theoretical Framework

    In this research study, the researchers sought the help of social responsibility theory.

    Social Responsibility Theory

    The social responsibility theory of the press was developed in the mid 21st century, which is linked with the Commission on Freedom of the Press’ in the United States around 1949. Siebert, Peterson and Schramm, in their book of “Four Theories of Press” stated that ‘pure libertarianism is antiquated, outdated and obsolete. Afterwards, Libertarian theory was restored by Social Responsibility theory. Social responsibility refers to the free press without any censorship, but the media must accept the agreement from public interference, as well as the content of the media should be discussed with the public panel. Social responsibility theory has private ownership, and it gives fact-based, interpretative reporting or investigative reporting. This theory helps journalists with a high degree of accuracy and truth happenings (Siebert, Peterson &Schramm, 1949).

    According to Ravi (2012), the media should identify their responsibility to resolution engagement through dialogue and promote public rights and significant social comforts. McQuail (2003), in his book, stipulated that the term social responsibility not only has contrasting meanings but also implies “differences of the location of a given responsibility within the whole organizational complex”. Media responsibility can thus be located on distinct levels; media institution as a whole, the owners, the organization with its management, the professional worker and the individual author or company.

    Social responsibility of the press includes three universal principles, i.e., respect for human dignity, truth-telling and non-violence. Different countries affirm their human dignity in a different pattern, but being together, they believe that no one has dedicated stature without deviation. Truth-telling is the unrevealed principle. Non-violence describes as no harm to the innocent (Christian and Nordenstreng, 2004).

    Financial interests change the standards and motivation of news away from serving the audience and try to gain the interest of the public for the purpose to drive ratings and profits (Day, 2006; McChesney, 2003). Under the light of the social responsibility theory of the press, a journalist ensures the public interest, provides critical awareness and easy to understand information. Social responsibility theory also tells the newsworthiness criteria and suggestions for professional journalism codes of ethics (Hodgkiss, 2017).

    Basic Functions of Social Responsibility Theory

    • Construct the codes, rules and guidelines of the press.

    • Protect and secure a journalist’s interest.

    • Upgrade the standards of journalism.

    • Take serious actions against those who damage any code, rule or custom.

    Social Responsibility Theory Focuses on

    1. Freedom to say anything.

    2. Professional ethics.

    3. Recognize private rights.

    4. The government must ensure to sustain public service.

    5. The media should fulfil all social responsibilities; otherwise, the government will do it.

    Methodology

    This is quantitative research work. The study has been conducted through a survey with the help of a questionnaire. The self-administered questionnaire was comprised of variables regarding demographic characteristics of respondents, exposure to Pakistani media, the objectivity of Pakistani media, interests of Pakistani media, the credibility of Pakistani media, perception regarding the social responsibility of Pakistani media, etc. The population of the study was the residents of Islamabad, who get exposure to the traditional media regularly, and their age must be minimum of 20 years. The sample size was 324 respondents. All the respondents of the questionnaire were from Islamabad. Convenience Sampling has been used in this study.

    Data Analysis

    After the collection of data with the help of the survey tool, the data has been analyzed by applying appropriate descriptive and inferential statistics with the help of SPSS. This research work adopted a survey method, simple percentage statistics, frequencies, mean, standard deviation etc., to analyze data to meet the objectives of the study.

    Demographic Information of the Sample

    The percentage of male respondents was 57, while the female was 43 percent. These results showed that a greater proportion was male. Fifty-eight percent of respondents were single, and 42 percent were married. Most of the respondents were young, educated, media professional, expert and knew the basic responsibilities of Pakistani media. Furthermore, respondents who attempted the questionnaire were from diverse age group, almost all ages of people participated in this survey, but most of them were young associated with different universities, offices and faculty areas. Regarding variable of age group, 61 percent of respondents were from the age group of 21-30years, 19 percent were from 31-40 years, 11 percent were from 41-50 years, 5 percent were from 51-60 years, and 5 percent were from above 60 years. About the education variable, 5 percent were from Matric level, 11 percent were from intermediate, 40 percent were from Graduation, 26 percent were from Masters and 18 percent were from MPhil/PhD level. This shows that most of the respondents were educated and more than 80 percent were minimum have graduation level. 

    Table 1. Demographic Characteristics of the Respondents

    > > > > > > > > > > > > > > > > > > > > > >

    Variable

    width="113">

    Categories

    width="101">

    Frequency

    width="104">

    Percentage

    Gender

    width="113">

    Male

    width="101">

    185

    width="104">

    57.1

    Female

    width="101">

    139

    width="104">

    42.9

    Age

    width="113">

    21-30 years

    width="101">

    196

    width="104">

    60.5

    31-40 years

    width="101">

    61

    width="104">

    18.8

    41-50 years

    width="101">

    34

    width="104">

    10.5

    51-60 years

    width="101">

    17

    width="104">

    5.2

    Above 60 years

    width="101">

    16

    width="104">

    4.9

    Education

    width="113">

    Matric

    width="101">

    17

    width="104">

    5.2

    Intermediate

    width="101">

    37

    width="104">

    11.4

    Graduation

    width="101">

    129

    width="104">

    39.8

    Masters

    width="101">

    83

    width="104">

    25.6

    MPhil/PhD

    width="101">

    58

    width="104">

    17.9

    Occupation

    width="113">

    Private job

    width="101">

    74

    width="104">

    22.8

    Government job

    width="101">

    36

    width="104">

    11.1

    Businessman

    width="101">

    48

    width="104">

    14.8

    At Home

    width="101">

    59

    width="104">

    18.2

    Professionals

    width="101">

    51

    width="104">

    15.7

    Student

    width="101">

    58

    width="104">

    17.3

    Area of Residence

    width="113">

    Rural

    width="101">

    71

    width="104">

    21.9

    Urban

    width="101">

    178

    width="104">

    54.9

    Semi-Urban

    width="101">

    75

    width="104">

    23.1

    Mean Monthly>family income

    width="113" valign="top">

    M = 3.53

    width="205" colspan="2">

    Mean 3.53 is near to align="center">76000-100,000.

     

    Social Responsibility of Media in the Eyes of Audience

    According to the results, the higher mean of television in all the demographic variables showed that television had been considered as more socially responsible than the other three Pakistani media outlets. 

    Table 2. Social Responsibility of Pakistani Media Outlets in the Eyes of Audience

    > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > > >

    Demographic Variables

    width="386" colspan="8">

    To what extent do you feel that following Pakistani media outlets are socially responsible?

    Television

    width="96" colspan="2">

    Radio

    width="96" colspan="2">

    Newspaper

    width="92" colspan="2">

    Magazines

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="44">

    SD

    Gender

    Male

    width="54">

    3.37

    width="48">

    1.389

    width="48">

    3.22

    width="48">

    1.202

    width="48">

    3.30

    width="48">

    1.187

    width="48">

    3.01

    width="44">

    1.287

    Female

    width="54">

    3.18

    width="48">

    1.241

    width="48">

    3.13

    width="48">

    .992

    width="48">

    3.35

    width="48">

    1.076

    width="48">

    2.89

    width="44">

    1.178

    t-test

    width="102" colspan="2">

    5.693

    width="96" colspan="2">

    8.509

    width="96" colspan="2">

    1.509

    width="92" colspan="2">

    1.094

    p- value

    width="102" colspan="2">

    .018

    width="96" colspan="2">

    .004

    width="96" colspan="2">

    .220

    width="92" colspan="2">

    .296

    Monthly Family Income

    Up to 25,000

    width="54">

    3.93

    width="48">

    1.086

    width="48">

    3.32

    width="48">

    .819

    width="48">

    3.46

    width="48">

    .881

    width="48">

    3.79

    width="44">

    1.067

    26,000-50,000

    width="54">

    3.94

    width="48">

    .754

    width="48">

    3.00

    width="48">

    .986

    width="48">

    3.19

    width="48">

    .980

    width="48">

    3.50

    width="44">

    .971

    51,000-75,000

    width="54">

    3.86

    width="48">

    .941

    width="48">

    3.11

    width="48">

    1.050

    width="48">

    2.99

    width="48">

    .958

    width="48">

    3.46

    width="44">

    .913

    76,000-100,000

    width="54">

    4.72

    width="48">

    5.684

    width="48">

    3.28

    width="48">

    1.158

    width="48">

    3.20

    width="48">

    1.138

    width="48">

    3.50

    width="44">

    1.220

    Above 100,000

    width="54">

    4.04

    width="48">

    1.084

    width="48">

    3.19

    width="48">

    1.219

    width="48">

    3.04

    width="48">

    1.246

    width="48">

    3.38

    width="44">

    1.218

    ANOVA

    width="102" colspan="2">

    5.118

    width="96" colspan="2">

    .850

    width="96" colspan="2">

    1.138

    width="92" colspan="2">

    2.635

    p- value

    width="102" colspan="2">

    .001

    width="96" colspan="2">

    .495

    width="96" colspan="2">

    .338

    width="92" colspan="2">

    .034

    Education

    Matric

    width="54">

    4.06

    width="48">

    .966

    width="48">

    3.71

    width="48">

    .588

    width="48">

    3.29

    width="48">

    .588

    width="48">

    3.76

    width="44">

    .903

    Intermediate

    width="54">

    3.86

    width="48">

    1.032

    width="48">

    3.22

    width="48">

    1.294

    width="48">

    3.19

    width="48">

    1.151

    width="48">

    3.84

    width="44">

    1.141

    Graduation

    width="54">

    4.46

    width="48">

    4.576

    width="48">

    3.35

    width="48">

    1.051

    width="48">

    3.22

    width="48">

    1.077

    width="48">

    3.59

    width="44">

    1.094

    Masters

    width="54">

    3.98

    width="48">

    .927

    width="48">

    2.86

    width="48">

    .952

    width="48">

    2.99

    width="48">

    1.030

    width="48">

    3.19

    width="44">

    1.087

    MPhil/PhD

    width="54">

    3.98

    width="48">

    1.051

    width="48">

    3.10

    width="48">

    1.280

    width="48">

    2.98

    width="48">

    1.263

    width="48">

    3.34

    width="44">

    1.148

    ANOVA

    width="102" colspan="2">

    1.412

    width="96" colspan="2">

    2.119

    width="96" colspan="2">

    1.188

    width="92" colspan="2">

    1.459

    p- value

    width="102" colspan="2">

    .230

    width="96" colspan="2">

    .078

    width="96" colspan="2">

    .316

    width="92" colspan="2">

    .215

    Occupation

    Private Job

    width="54">

    3.92

    width="48">

    1.004

    width="48">

    3.16

    width="48">

    1.007

    width="48">

    3.19

    width="48">

    1.043

    width="48">

    3.47

    width="44">

    .982

    Government Job

    width="54">

    4.11

    width="48">

    .887

    width="48">

    2.94

    width="48">

    1.308

    width="48">

    2.89

    width="48">

    1.141

    width="48">

    3.67

    width="44">

    1.171

    Businessman

    width="54">

    4.02

    width="48">

    1.000

    width="48">

    3.46

    width="48">

    1.129

    width="48">

    3.40

    width="48">

    1.144

    width="48">

    3.60

    width="44">

    1.086

    At Home

    width="54">

    4.85

    width="48">

    6.715

    width="48">

    3.07

    width="48">

    1.112

    width="48">

    3.05

    width="48">

    1.121

    width="48">

    3.41

    width="44">

    1.219

    Professionals

    width="54">

    3.98

    width="48">

    .927

    width="48">

    3.16

    width="48">

    1.102

    width="48">

    2.78

    width="48">

    1.101

    width="48">

    3.20

    width="44">

    1.114

    Student

    width="54">

    3.98

    width="48">

    .904

    width="48">

    3.27

    width="48">

    1.036

    width="48">

    3.32

    width="48">

    .956

    width="48">

    3.61

    width="44">

    1.073

    ANOVA

    width="102" colspan="2">

    1.045

    width="96" colspan="2">

    1.262

    width="96" colspan="2">

    2.331

    width="92" colspan="2">

    .845

    p- value

    width="102" colspan="2">

    .391

    width="96" colspan="2">

    .280

    width="96" colspan="2">

    .042

    width="92" colspan="2">

    .519

     

    Male respondents also believe that Pakistani media outlets are more socially responsible except the newspaper. While results showed that radio is the least socially responsible Pakistani media outlet in the eyes of the audience may be due to its lower numbers of listeners. Television’s t-test value (5.693) and p-value (.018) and radio’s t-test value (8.509) p-value (.004)significant values regarding gender variables showed that both male and female respondents have a difference between their means, a male believed that television and radio are much socially responsible. Newspaper and magazines considered as occasionally responsible (Sometimes responsible, sometimes not). As regards Monthly family income, respondents having more than 100,000 monthly family income considered television is more socially responsible.

     

    RQ 1: To what Extent Pakistani Media Outlets are Socially Responsible in the Eyes of their Audience?

    Answer: Results showed that the audience thinks that television and magazines are showing higher social responsibility than radio and newspaper. Significant t-test values of television and radio regarding gender responses showed that their responses were different. Television’s ANOVA value (5.118), p-value (.001) and magazine’s t-test value (2.635), p-value (.034) regarding monthly family income also showed significant values, which mean the responses of respondents were diverse. On the other hand, the newspaper’s t-test value (2.331), p-value (.042) regarding occupation shows significant value as well. A higher mean of female respondents showed that they think television is more socially responsible than all other Pakistani media outlets.

    Effects of Foreign Content through Pakistani Media Outlets on Our Culture

    Newspaper’s t-test value of (8.603), p-value (0.004) showed the difference between respondents feedback; a male believed that foreign content is harming our culture. The higher mean of television showed that television is damaging our culture through its foreign content. While the results of radio and newspaper are almost equal and observed as normal regarding harming our culture by showing foreign content.

    Table 3. Effect of Foreign Content through Pakistani Media on Our Culture

    > > > > > > > > > > > > > > > > > > > > > >

    Demographic Variables

    width="391" colspan="9">

    To what extent do you agree that foreign content is harming Pakistani culture?

    Television

    width="96" colspan="2">

    Radio

    width="96" colspan="2">

    Newspaper

    width="98" colspan="3">

    Magazines

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="50">

    SD

    >

     

    Gender

    Male

    width="53">

    4.11

    width="48">

    .896

    width="48">

    3.29

    width="48">

    1.043

    width="48">

    3.37

    width="48">

    1.046

    width="48">

    3.57

    width="50">

    1.097

    >

     

    Female

    width="53">

    4.01

    width="48">

    .901

    width="48">

    3.09

    width="48">

    .989

    width="48">

    3.09

    width="48">

    .944

    width="48">

    3.46

    width="50">

    1.009

    >

     

    t-test

    width="101" colspan="2">

    .000

    width="96" colspan="2">

    1.842

    width="96" colspan="2">

    8.603

    width="98" colspan="3">

    .700

    p- value

    width="101" colspan="2">

    .896

    width="96" colspan="2">

    .176

    width="96" colspan="2">

    .004

    width="98" colspan="3">

    .403

    Occupation

    Private Job

    width="53">

    3.92

    width="48">

    1.004

    width="48">

    3.16

    width="48">

    1.007

    width="48">

    3.19

    width="48">

    1.043

    width="48">

    3.47

    width="50">

    .982

    >

     

    Government Job

    width="53">

    4.11

    width="48">

    .887

    width="48">

    2.94

    width="48">

    1.308

    width="48">

    2.89

    width="48">

    1.141

    width="48">

    3.67

    width="50">

    1.171

    >

     

    Businessman

    width="53">

    4.02

    width="48">

    1.000

    width="48">

    3.46

    width="48">

    1.129

    width="48">

    3.40

    width="48">

    1.144

    width="48">

    3.60

    width="50">

    1.086

    >

     

    At Home

    width="53">

    4.85

    width="48">

    6.715

    width="48">

    3.07

    width="48">

    1.112

    width="48">

    3.05

    width="48">

    1.121

    width="48">

    3.41

    width="50">

    1.219

    >

     

    Professionals

    width="53">

    3.98

    width="48">

    .927

    width="48">

    3.16

    width="48">

    1.102

    width="48">

    2.78

    width="48">

    1.101

    width="48">

    3.20

    width="50">

    1.114

    >

     

    Student

    width="53">

    3.98

    width="48">

    .904

    width="48">

    3.27

    width="48">

    1.036

    width="48">

    3.32

    width="48">

    .956

    width="48">

    3.61

    width="50">

    1.073

    >

     

    ANOVA

    width="101" colspan="2">

    .409

    width="96" colspan="2">

    .420

    width="96" colspan="2">

    1.469

    width="98" colspan="3">

    .570

    p- value

    width="101" colspan="2">

    .843

    width="96" colspan="2">

    .835

    width="96" colspan="2">

    .199

    width="98" colspan="3">

    .723

    Area of Residence

    Rural

    width="53">

    4.06

    width="48">

    .998

    width="48">

    3.49

    width="48">

    1.094

    width="48">

    3.45

    width="48">

    1.156

    width="48">

    3.87

    width="50">

    1.027

    >

     

    Urban

    width="53">

    3.97

    width="48">

    .929

    width="48">

    3.08

    width="48">

    1.083

    width="48">

    3.04

    width="48">

    1.057

    width="48">

    3.35

    width="50">

    1.095

    >

     

    Semi-Urban

    width="53">

    4.64

    width="48">

    5.974

    width="48">

    3.12

    width="48">

    1.115

    width="48">

    2.99

    width="48">

    1.059

    width="48">

    3.43

    width="50">

    1.117

    >

     

    ANOVA

    width="101" colspan="2">

    .269

    width="96" colspan="2">

    3.330

    width="96" colspan="2">

    2.439

    width="98" colspan="3">

    2.606

    p- value

    width="101" colspan="2">

    .764

    width="96" colspan="2">

    .037

    width="96" colspan="2">

    .089

    width="98" colspan="3">

    .075

     

    RQ 2: How Far the Foreign Content is Harming our Culture Through Pakistani Media Outlets as Perceived by Audience?

     

    Answer: Higher means of radio and television showed that their foreign content is harming our culture through. The higher amount of means of male, at home and rural residents (respondent’s responses) showed that they believe that foreign content is being shown at a high rate which is harming our culture.

    Compromises of Social Responsibility on Media

    When we observe the results regarding the level of suppressing/compromise on the social responsibility of media, the radio’s t-test value (3.042) p-value (.018) showed that responses regarding the age of the respondents are different and similar results showed by magazines with p-value (.000) regarding gender variable. High means regarding television in the age of respondents showed that television compromises higher on social responsibility than other media outlets. Magazines considered as the least compromiser rather than other media outlets of Pakistan.

    Table 4. Media Compromises on Social Responsibility for the Sake of Political Economy of Mass Media

    > > > > > > > > > > > > > > > > > > > > > > > > > > >

    Demographic Variables

    width="384" colspan="8">

    To what extent media outlets compromise the social responsibility of the media for the sake of political economy of mass media?

    Television

    width="96" colspan="2">

    Radio

    width="96" colspan="2">

    Newspaper

    width="96" colspan="2">

    Magazines

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    width="48">

    Mean

    width="48">

    SD

    Age of the respondents

    21-30 years

    width="48">

    4.07

    width="48">

    .990

    width="48">

    3.67

    width="48">

    .958

    width="48">

    3.66

    width="48">

    1.018

    width="48">

    3.57

    width="48">

    1.146

    31-40 years

    width="48">

    4.08

    width="48">

    .640

    width="48">

    3.84

    width="48">

    .820

    width="48">

    3.84

    width="48">

    .778

    width="48">

    3.93

    width="48">

    .680

    41-50 years

    width="48">

    4.26

    width="48">

    .864

    width="48">

    4.09

    width="48">

    .830

    width="48">

    4.00

    width="48">

    .816

    width="48">

    4.24

    width="48">

    .699

    51-60 years

    width="48">

    4.65

    width="48">

    .493

    width="48">

    4.24

    width="48">

    .831

    width="48">

    4.18

    width="48">

    .883

    width="48">

    4.41

    width="48">

    .618

    Above 60 yrs.

    width="48">

    4.38

    width="48">

    .619

    width="48">

    4.00

    width="48">

    .632

    width="48">

    4.00

    width="48">

    .516

    width="48">

    4.00

    width="48">

    .632

    ANOVA

    width="96" colspan="2">

    2.206

    width="96" colspan="2">

    3.042

    width="96" colspan="2">

    2.353

    width="96" colspan="2">

    6.385

    p- value

    width="96" colspan="2">

    .068

    width="96" colspan="2">

    .018

    width="96" colspan="2">

    .54

    width="96" colspan="2">

    .000

    Education

    Matric

    width="48">

    4.29

    width="48">

    .849

    width="48">

    4.00

    width="48">

    .866

    width="48">

    3.76

    width="48">

    .827

    width="48">

    3.76

    width="48">

    1.251

    Intermediate

    width="48">

    4.03

    width="48">

    1.118

    width="48">

    3.86

    width="48">

    1.032

    width="48">

    4.00

    width="48">

    .882

    width="48">

    3.73

    width="48">

    .902

    Graduation

    width="48">

    4.02

    width="48">

    .901

    width="48">

    3.69

    width="48">

    .891

    width="48">

    3.63

    width="48">

    .961

    width="48">

    3.67

    width="48">

    1.033

    Masters

    width="48">

    4.17

    width="48">

    .838

    width="48">

    3.73

    width="48">

    .828

    width="48">

    3.72

    width="48">

    .888

    width="48">

    3.73

    width="48">

    1.037

    MPhil/PhD

    width="48">

    4.40

    width="48">

    .748

    width="48">

    4.00

    width="48">

    .991

    width="48">

    4.02

    width="48">

    .946

    width="48">

    4.09

    width="48">

    .942

    ANOVA

    width="96" colspan="2">

    2.157

    width="96" colspan="2">

    1.527

    width="96" colspan="2">

    2.389

    width="96" colspan="2">

    1.775

    p- value

    width="96" colspan="2">

    .074

    width="96" colspan="2">

    .194

    width="96" colspan="2">

    .051

    width="96" colspan="2">

    .134

    Occupation

    Private job

    width="48">

    4.18

    width="48">

    .881

    width="48">

    3.77

    width="48">

    .930

    width="48">

    3.77

    width="48">

    .930

    width="48">

    3.80

    width="48">

    1.147

    Government job

    width="48">

    4.31

    width="48">

    .822

    width="48">

    3.89

    width="48">

    .976

    width="48">

    3.78

    width="48">

    1.017

    width="48">

    3.94

    width="48">

    .955

    Businessman

    width="48">

    4.27

    width="48">

    .707

    width="48">

    3.94

    width="48">

    .861

    width="48">

    3.94

    width="48">

    .783

    width="48">

    3.90

    width="48">

    .905

    At Home

    width="48">

    4.02

    width="48">

    1.222

    width="48">

    3.86

    width="48">

    .973

    width="48">

    3.81

    width="48">

    1.058

    width="48">

    3.80

    width="48">

    1.013

    Professionals

    width="48">

    4.20

    width="48">

    .800

    width="48">

    3.73

    width="48">

    .918

    width="48">

    3.69

    width="48">

    .969

    width="48">

    3.75

    width="48">

    .935

    Students

    width="48">

    3.95

    width="48">

    .883

    width="48">

    3.63

    width="48">

    .822

    width="48">

    3.66

    width="48">

    .880

    width="48">

    3.52

    width="48">

    1.062

    ANOVA

    width="96" colspan="2">

    1.277

    width="96" colspan="2">

    .834

    width="96" colspan="2">

    .560

    width="96" colspan="2">

    1.063

    p- value

    width="96" colspan="2">

    .273

    width="96" colspan="2">

    .526

    width="96" colspan="2">

    .731

    width="96" colspan="2">

    .381

     

    RQ 3: Whether and to What Extent the Political Economy Compromises the Social Responsibility of Media in Pakistan in the Eyes of the Audience?

    Answer: Higher mean of television in all variables showed that television is being considered as the most compromising media outlet of Pakistan as regards social responsibility. While the low mean of newspapers in all variables showed that it compromises social responsibility very rarely. On the other hand, significant values of magazines and radio showed that their responses of respondents area almost diverse to each other. 

    Discussion

    The media has some basic and fundamental rules, regulations, ethics and laws. Social responsibility of media includes strengthening and ensuring the privacy and dignity of the public as well as to highlight what is wrong. But nowadays, media is totally focusing on their own corporate benefits, personal desires of media owners, make strategies according to sponsors and media governing bodies. This study has the basic purposes of analyzing to what extent Pakistani media is socially responsible in the eyes of the audience regarding objectivity, authenticity, ensuring moral beliefs and societal norms. This study has also been conducted to find out how Pakistani media compromises their social responsibility for the sake of the own financial benefits of media owners and media controllers.

    Respondents who participated in the survey had different occupations; 23 percent were doing the private job, 11 percent were government employees, 15 percent were businessman, 18 percent were at home, 16 percent were professionals, and 17 percent were students. This shows that the data has been collected from all segments of society. 23 percent of respondents were doing private job shows that huge numbers of people were in private sectors. Similarly, 22 percent were rural respondents, 55 percent were urban, and 23 percent were Semi-urban respondents. This means that this survey covers almost all types of public in Pakistan. 55 percent were enjoying new technologies, modern tactics, and updated daily use item, which creates their mentality more critical and experienced. At last, in the demographic variables, the monthly family income of the respondents according to mean was 3.53 that show that the monthly family incomes of respondents were near above 76000 Pakistani rupees.

    This study refers to the statement said by Shahid (1994) that “Vulgarity is synchronized not only by prescription but perhaps more productively by the written and oral codes”. All indecent exposures in mass media, which are against the social norms and values of the society and against the journalistic ethics, such wicked material considered regretful in the society will be counted as atrocious and vulgar, should be evaded from the media. The result of the study showed that television is focusing and showing a higher amount of foreign content while results of radio and newspaper are almost equal and observed as normal regarding harming our culture by showing foreign content. This result interlink with the work of Bittner (1989), who writes about the responsibility theory that “a press has the right to criticize government and institutions but also has certain basic responsibilities to maintain the stability of society”.

    According to the results, the higher mean of television in all the demographic variables showed that television is more socially responsible than the other three Pakistani media outlets. While results identified that radio is least socially responsible in the eyes of the audience may be due to its less listening trends among the audience. Newspaper and magazines almost considered as occasionally responsible (Sometimes responsible, sometimes not). In the variable of Monthly family income, television and magazines p-values showed significance value. This shows that there is a significant difference between their mean and values (McQuail, 2005).

    The higher mean of all the media outlets, including television, radio, newspaper and magazine, shows that respondents think that all the media outlets of Pakistan give much priority to their financial interest rather than fulfilling their social responsibility. Results showed that television pays more priority to its financial interests as compared to other Pakistani media outlets. Newspaper and radio comparatively considered as giving less priority than television and magazines because advertisers and sponsors are fully dependent on these two media outlets. This result refers to the Herman and Chomsky statement that the majority of the revenue media gains from advertising by following financial benefits and biased strategies regarding media content(Herman and Chomsky, 1988).

    Result also showed that television is giving higher priority to financial interest by compromising its social responsibility than any other media outlets. The audience is also not satisfied with the quality of Pakistani media content. The audience also opines that television is also promoting sensationalism and exaggeration on less important issues. Besides these facts, the audience is totally dependent on television because of its diversity of programs, dramas, sitcoms, awards, films, serials etc. (Siraj, Hussain, 2017).

    Conclusion

    Results of the research study show that the average monthly family income of respondents from Islamabad was between 76000-100,000 Pakistani rupees (Mean 3.53). Television is the most used media (up to 4 hours per day) while the magazine is the least used (up to 1 hour) medium among the respondents of this study. Television viewers pay a higher percentage (73.5%) of exposure and attention (75.9%) than the other three media outlets, i.e. radio, newspaper and magazines. Results regarding the level of agreement regarding the presence of foreign content on Pakistani media and its harm to our culture, all three demographic variables (gender, occupation, area of residence) showed that television is the major outlet that is harming own culture by showing foreign content extensively. 

    Television is the best outlet regarding social responsibility in Pakistan(mean is almost above 3.75) in four demographic variables, including (Gender, occupation, family monthly income and education). Televisions also suppress/compromises the social responsibility of the Pakistani media greater than radio and print media. So, we can conclude that overall, the audience in Pakistan are not satisfied with the level of social responsibility which the Pakistani media outlets are following.

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Cite this article

    APA : Hussain, S., Shukkar, Q., & Shahzad, F. (2021). Social Responsibility of Media in Pakistan: Exploring the Audience Perception. Global Mass Communication Review, VI(I), 28-42. https://doi.org/10.31703/gmcr.2021(VI-I).03
    CHICAGO : Hussain, Shahid, Qasim Shukkar, and Farrukh Shahzad. 2021. "Social Responsibility of Media in Pakistan: Exploring the Audience Perception." Global Mass Communication Review, VI (I): 28-42 doi: 10.31703/gmcr.2021(VI-I).03
    HARVARD : HUSSAIN, S., SHUKKAR, Q. & SHAHZAD, F. 2021. Social Responsibility of Media in Pakistan: Exploring the Audience Perception. Global Mass Communication Review, VI, 28-42.
    MHRA : Hussain, Shahid, Qasim Shukkar, and Farrukh Shahzad. 2021. "Social Responsibility of Media in Pakistan: Exploring the Audience Perception." Global Mass Communication Review, VI: 28-42
    MLA : Hussain, Shahid, Qasim Shukkar, and Farrukh Shahzad. "Social Responsibility of Media in Pakistan: Exploring the Audience Perception." Global Mass Communication Review, VI.I (2021): 28-42 Print.
    OXFORD : Hussain, Shahid, Shukkar, Qasim, and Shahzad, Farrukh (2021), "Social Responsibility of Media in Pakistan: Exploring the Audience Perception", Global Mass Communication Review, VI (I), 28-42
    TURABIAN : Hussain, Shahid, Qasim Shukkar, and Farrukh Shahzad. "Social Responsibility of Media in Pakistan: Exploring the Audience Perception." Global Mass Communication Review VI, no. I (2021): 28-42. https://doi.org/10.31703/gmcr.2021(VI-I).03